COVID-19 Frequently Asked Questions

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The following FAQ provides basic information related to Visions plan for the 2021-22 Fall semester. Due to the continually evolving COVID-19 guidelines, the information in this FAQ is subject to change. Please visit this page regularly for updates and our COVID-19 resource page for specific information related to distance learning, mental health, meals and more.


Will teacher meetings be face-to-face this year?
Yes! Parents, students and teachers are now able to meet in-person but must follow mask guidelines. According to the California Department of Public Health, teachers, students and parents/guardians are required to wear masks indoors during student interactions regardless of vaccination status.

Will Visions be holding events and enrichment activities in-person?
Yes, smaller events will be held following all California Department of Public Health Guidelines.


How do I make sure I am receiving all of the school’s updates and communications?
Information will be provided on the Wire, via email and on the COVID-19 latest news page on


Has the pandemic affected ordering and shipping?
Students and families are still able to order curriculum and supplies. Some service providers may be experiencing stock issues and shipping delays. Please refer to the Ordering Services Department and weekly Wire posts for the latest information.

Can students and families still order eVouchers for enrichment services?
Community Partners that have been approved by Visions can provide in-person services. Students/Families, please see the Student and Family COVID-19 Enrichment Services Resource Guide. (Updated 3/22/21)

Special Education

How will Visions provide Special Education services?
Support services will be provided both in-person and virtually. Service providers will be working with families virtually to ensure services continue to provided as outlined in a student’s IEP.

Should you have any questions, please contact your student’s service provider or special education teacher. Please review the COVID-19 Special Education page for more resources.


Will counseling services be available during this time?
Yes, all counselors are available by phone, virtual communication and email from 8 to 4:30 Monday through Friday.

Student Services

Is tutoring still available?
Due to COVID-19, tutoring will not be conducted in a face-to-face format until further notice but our virtual tutoring Homework Hotline is still available to currently enrolled Visions students.

Can students request official transcripts during this time?
Yes. Current students can request official transcripts by filling out the transcript request Google form on the transcript requests Wire page (Launchpad login required).

Previously enrolled students can complete this transcript request form and email it to or send via fax to 916-573-4199. Requests may take 3 – 5 days to process.

Can students get work permits during this time?
Yes. Visit the Work Permits Wire page for instructions on requesting a permit (Launchpad login required).