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Please note: Public agency vendors will have a slightly different process.
An eVoucher is a promissory note for payment of services for that particular student. You can electronically submit your eVouchers for payment on or after their finish date through your enrichment vendor portal.
The enrichment vendor portal is a secure website that allows you to view the status of your eVouchers and submit them for payment on or after their finish date.
As soon as you are approved, you will receive a welcome email that includes information about logging into the portal (a website that gives you access to the status of your eVouchers and where you will approve them and electronically submit them to our Accounting Department for payment). Any updates and/or corrections to your information should be emailed to vendorsupport@viedu.org.
Vendor Support can resend the link to you so you can establish a password. Please email vendorsupport@viedu.org.
Any updates needed for your profile, including services offered or rate changes, should be requested by emailing vendorsupport@viedu.org.
We offer sponsorships at the beginning of the school year to help you reach our students. For $150 paid in gift cards (Amazon, Walmart, or Target only), you will receive logo placement on the Sponsorship page on our website, rotating ad space next to our database, priority search placement on our Enrichment Vendor Search Tool, the opportunity to join our four private Facebook groups, and periodic social media shoutouts. The sponsorship runs from the time of purchase until the end of the school year in June. Learn more here.
Please do NOT provide services until you see the eVoucher in your enrichment vendor portal.
No, the parent must contact you to register for the class. If the parent has not contacted you, you are welcome to contact the parent if the class is near full capacity.
Visions is no longer using paper vouchers. All vouchers will appear in your enrichment vendor portal, so make sure you can log in and are checking the portal daily.
No. If anything on the eVoucher needs to be corrected, please notify Vendor Support by emailing vendorsupport@viedu.org. All eVoucher change requests must be sent via email by the enrichment vendor after the vendor has confirmed the change with the parent. Enrichment vendors are required to request all eVoucher changes. Once the eVoucher is corrected, you will see the change to your eVoucher in your enrichment vendor portal. You may also request an updated eVoucher order email. Services cannot be delivered until you receive the correct eVoucher information.
When the end date of the eVoucher arrives, the eVoucher status will change from “Current” to “Ready for Submission” in your enrichment vendor portal and the eVoucher will appear on your portal’s Home screen. In the column, “Have you delivered services?” you will select “Yes” to electronically deliver the eVoucher to Visions’ Accounting Department for payment. Your check will then be processed and mailed to you within 30 days. (When you click “Yes”, the parent will also receive an email letting them know you submitted the eVoucher for payment.)
Parents are aware there are no refunds for eVouchers purchased except for:
You are responsible for communicating to the parent your company’s make-up and cancellation policies.
We adhere to NET 30 terms. We will remit payment within 30 days from the date Accounting receives the eVoucher.
If payment is not received within 30 days from the date of our receipt of your eVoucher, please email vendorsupport@viedu.org. We kindly ask that you do NOT ask the parents about your payment status.
You will need to sign a renewal contract each school year to remain an active enrichment vendor with Visions In Education. As long as you remain an active enrichment vendor, you will not be required to be fingerprinted again. However, if you sever your relationship with Visions and wish to be reinstated as a vendor, then a new application and fingerprinting will be required before you can be considered an approved vendor again.Â
Yes. Beginning with the 2026/27 school year, all enrichment vendors and their staff must complete annual Mandated Reporter training.Â
To comply with the required training timelines, the Mandated Reporter training must take place annually, between the last day of the previous school year and six weeks after the start of the new school year.Â
All vendor staff must complete the following two modules offered by The State of California at https://mandatedreportertraining.com/california/
* While there is no cost to take the training, the training platform may charge a small fee to access the certificate of completion.
We understand that the training website can be difficult to navigate. Please see this document for guidance on finding the two modules Visions requires: How to Add Mandated Reporter Courses
These two training modules for school personnel are the required trainings for contractors/enrichment vendors per the State of California and confirmed by Visions legal team. Visions cannot accept the general Mandated Reporter module.Â
Proof of completion for all staff (certificates, sign-in sheets, training logs, or similar records) is required to be submitted to Visions. For new employees added during the school year, documentation must be submitted to Visions within six weeks of their hire date. Documentation should be emailed to Visions’ Vendor Support team at vendorsupport@viedu.org.
